Last updated: May 2, 2025
PayKaa (“we,” “us,” or “our”) is committed to protecting your money and personal information when you use our payment platform. Our mission is to build a secure, reliable, and user‑friendly payment system so that you can transact with complete confidence.
2.1 Information You Provide:
- Email & Password: Collected when you sign up to create your account.
- Verification Documents: Government‑issued ID or KYC documents for account verification and fraud
prevention.
2.2 Automatically Collected Information:
- Device Information: Includes device model, OS version, app version, and other diagnostic data.
- Log Data: Usage statistics and error reports generated while using the app.
- Service Provision: To process payments, manage your account, and perform KYC verification.
- Customer Support: To operate live chat and respond to inquiries.
- Notifications: To send transaction alerts, security notices, and policy updates via email or SMS.
- We do not sell or rent your personal data to third parties.
- We may disclose information when required by law or to protect legal rights and user safety.
- Access & Correction: You may request to view or update your personal data.
- Deletion: You may request account and data deletion at any time.
6.1 Encryption In Transit:
- All communications are protected using TLS 1.2 or higher.
- We enforce HTTP Strict Transport Security (HSTS).
6.2 Encryption At Rest:
- Sensitive data is encrypted using AES‑256.
- Encryption keys are managed through Google Cloud KMS or AWS KMS.
6.3 Access Control:
- Role-Based Access Control (RBAC) is used to minimize privilege.
- Admin accounts require Multi-Factor Authentication (MFA).
6.4 Multi-Factor Authentication (MFA):
- MFA is available to all users and required for sensitive actions.
If you have questions or requests regarding this policy, please email us at: info@paykaa.com
We may update this Privacy Policy periodically. Any changes will be posted here along with a revised “Last updated” date.